FAQ

Kindly check the FAQ below if you are not very familiar with the functioning of this website. If your query is of urgent nature and is different from the set of questions then please contact us at: Email: [email protected]  Call us: 1860 123 1000

General questions

You can register by clicking on the “Sign Up” link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, and submit the registration information.

No. Registration on kamalus.com is absolutely free.

You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.

Account Related

My Account is the section you reach after you log in at kamalus.com. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

You can pay for your order on kamalus.com using the following modes of payment:a. Cash on delivery (COD)b. Credit and debit cards (VISA / Mastercard / Rupay)c. 

If the order has to be left at the security gate, please continue to pay online via wallets, UPI, net banking, or cards as you are doing now.
If you choose COD as the payment method, you will need to pay our delivery executive in cash at the time of delivery.

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